Take a look at QBIC Washrooms if you require counter-mounted soap dispensers from a source that you can trust. At QBIC Washrooms, we can supply you with everything you need from a commercial washroom, and we are able to use our vast experience to provide you with in-depth advice on identifying the right products for your requirements.
If the unit is automatic, ensure that the battery is working or that the power supply is not obstructed. If power is not the issue, the sensor might be damaged. In this case, you will need professional assistance as can be provided by QBIC. Otherwise, the most common reason for not dispensing is that there is a problem with the supply tube.