Credit / Debit Card
CGS Stores can accept payments by most major credit or debit cards (Visa, Visa Debit, Visa Electron, MasterCard, Switch/Maestro) via our payment processing system, Sage Pay. When placing your order online, you should select the ‘credit card’ payment option. We are part of the Verified by Visa/ MasterCard Secure Code scheme, so once you have entered your card details, you will be diverted to the appropriate system to verify your password, if you want to bypass the ‘Verified by VISA’ processing screen you will need to call the Sales team so they can take your payment over the phone on 0333 335 0433. When our payment processing team has checked your transaction, your order will be completed and delivered in accordance with the delivery schedule listed on your item.
CGS Stores are able to accept payments made via PayPal. Please select the PayPal option at the checkout where you will be diverted to your PayPal account. Please note, that due to PayPal regulations, once your payment has been made we will be unable to alter the delivery address for your order, so please make sure you check the delivery address is correct before finalising your order.
If you would like to pay via cheque, or if you need a pro-forma before you can make a payment, please select the cheque/ Pro-forma payment method. When you complete the order, a copy of your order acknowledgement (or pro-forma) will automatically be sent to the email address you provided when placing the order. Simply print off the invoice and post it together with your cheque to our office address. Your order will be dispatched and delivered in accordance with the delivery schedule on the item(s) when the payment is received and has fully cleared.
If you would like to make a payment by BACS or CHAPS please click here for the bank account information. Please use your order ID as your reference number. Please note international customers must pay all charges for these transfers, both charges for the transfer out and charges to CGS Stores Ltd for receiving the payment.
If you are transferring money from an overseas account the bank account information form includes the IBAN and BIC code, again it is essential that you select to cover all charges, both for making the payment and for CGS Stores Ltd to receive the payment.
If you would prefer to make payment over the phone rather than online, please select 'Phone Order'. A copy of the invoice will be emailed across to you so you can check the details are correct and a member of staff will call you within normal office hours on the contact telephone number you provide to take the payment from you over the telephone. When our payment processing team has checked your transaction, your order will be completed and delivered in accordance with the delivery schedule listed on your item.
You can also call or sales team direct on 0207 965 7257 and we can assist you with your purchase and take payment over the phone.
If you are a government funded body (i.e. councils, schools, colleges, NHS establishments etc) you have a pre- approved 30 day credit trade account, so all you need to do to order with us is fax over a copy of your official purchase order (with the product details and the correct delivery price) then we can put the order on our system for you. You may choose to place the order yourself via the website first but you will still need to fax over the official purchase order to us, if you have already placed the order on-line please include a reference to your order number.
The purchase order option is also available to business users who have an up to date, active Trade Account with CGS Stores, again we would need a copy of an official purchase order.
Please note - we require the delivery charge to be listed on your order. Details of the delivery charges can be found here.
If you would like to apply for a trade account, please click here. You will need to complete the whole form and fax this back to us, we understand that many orders are time critical and they are normally slowed down by your references replying to us so if you can chase them that will normally make the account process set up faster.